Homeowner Business at Mercury Insurance had increased by more than 10 per cent
LOS ANGELES– Mercury Insurance had been hiring 63 property claims full-time employees in California, Texas, New Jersey and New York in order to develop customer base. Since the beginning of the year, Mercury’s homeowners business had improved by more than 10 percent. Clarisa Eng as Mercury’s human resources director said that they would be helping American’s people back to work. These new employees would help us giving the best service to our customers when they knew Mercury would be there to help make everything right.
Mercury is specialized selling insurance of car and homeowners insurance service through independent agents. Now, Mercury was filling positions through the first quarter of 2012 for property field adjusters, support specialists, managers and supervisors. These new employees would get several weeks of training and would join Mercury’s team of more than 4,000 employees and 5,000 local agents in 13 states for facilitating property claims.
Joanna Moore as Mercury’s chief had claimed to officer that Mercury enjoyed one of the highest homeowner’s retention rates in the industry and one of the biggest reasons was the outstanding claims service we provided. Our entire organization had committed to act as advocates for our customers. Therefore, we would serve 24 hours a day, seven days a week for our customers in the event of a fire, broken pipe and so on.
